How can I check the power of my Vantage Connect?

This help article is all about How can I check the power of my Vantage Connect?

This is the following steps/guide to check the power of Vantage Connect.

Step 1. Visit your Vantage Connect where it is installed.

Step 2. Open the Vantage Connect shelter box by pulling the two lockers. See following figure encircled.

Step 3. Once opened, check if the main power jack is plugged to the main board. This is to make sure all the cables are properly plugged. See image below.

Step 4. Press the blue button to show the LEDs indicator. Do not long press the button because it will make the device reboot. Press button once only, and wait for the LEDs to blink. See figure below for location of the button.

Step 5. Once the LEDs indicator is showing all green, then your Vantage Connect is good and running normal. However, if the LEDs indicator is not showing then there’s a problem in your power or in the modem board, go to step 6.

Step 6. In the event that you cannot see some LEDs blinking after pressing the button for 5 minutes. Then there’s a problem in your power or in the modem board. In order to assist you better, you can contact us.

 

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